At Promo Direct, we constantly strive to serve you in the most cost-effective manner possible. This is why we don’t charge you set-up charges each time you place an order with us. When you re-order the same item using the same artwork, the set-up is completely free!
Set-up charges are a one-time charge. Set-up charges are per imprint color and imprint location. Your art is kept on file for a period of two years for use on any of our promotional products. Your art is resized to fit any other item FREE of charge. Work with Promo Direct once and you will get a promotional partner for life. And that’s not all! If you pick Promo Direct, you will:
1. Save time:
Find the products you want on our website, add them to your cart and order them in a matter of minutes! We will send you a confirmation of the purchase via email. You can also order products by e-mailing your requirements to us and if you need help in making a choice or a purchase, our customer service will be of assistance.
2. Get Exceptional Customer Service
Whether you order via the web, phone, fax or mail, you will be assisted by Promo Direct professionals.
3. Low Prices every time
Due to Promo Direct’s tremendous buying power, we bring you the best prices on everything from a low-end giveaway item to a high-end business gift. In fact, the price on every product we sell is backed by Promo Direct’s 100% Low Price Guarantee
Find a better advertised price and we’ll gladly match it!
You can count on Promo Direct for:
- Low prices - backed by our 100% low-price guarantee.
- FREE artwork on every order. Save up to $50.
- FREE faxed proof of your imprint, ensuring that your order is produced just the way you want it.
- Easy ordering and convenience, matched with our 100% satisfaction guarantee.
- Knowledgeable and friendly customer service representatives.
So what are you waiting for? Shop from Promo Direct and save.
Why? It facilitates instant communication & constant contact
While e-mail, phone calls and personal meetings are mandatory what happens when while exploring your website a potential or an existing client gets a doubt and wants instant gratification of his query. Dashing off an email or being put on hold as your customer care rep scouts for an answer means crucial response time running out. There’s an easy way out though. Install Live Chat software on your website and be available for your client, whenever he needs you!
We value your time just as much we value you and the if your are stumped about what to choose from our extensive range of promotional products, our Live Help option can expedite your decision.
Customer Satisfaction = increased sales Make yourself indispensable to your customer by being there whenever he needs you and the risk of losing out on his loyalty becomes nil. Our Live Help option is available on all our pages, as we know that right from choosing any of our promotional products to placing an order there may be several doubts that may plague you. All you have to do is click!
Maximum communication with least effort Customer care reps over the phone will be able to attend to only one customer at a time and even if they are asked to do it simultaneously, it means using the ’putting on hold’ option quite frequently. On chat, your customer care reps can cater to multiple clients at the same time and it won’t take up much time or money either.
Visit Promo Direct, and enter the world of promotional products, good service and we guarantee that you will leave as a satisfied customer
