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Customer Testimonials

"Thank you for assisting me with our promotional product needs at our latest event for Nickelodeon and Nick at Night. The products we ordered with your company were exceptional in quality." -Candace Bell, MTV

"Everyone was really friendly and seemed to have the same sense of urgency in getting my items to me in the time frame I required." -Lisa Huff, Select Media Services

"With the help of your best sellers, we have been able to market to our customers better. Sincere thanks to Promo Direct." -Thomas Wright, Wright Financial

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Live Help - Latest addition to Promo Direct website & why is it important for business

Effective and informative communication should be made priority rather than a passive requirement if your business has to succeed. We at Promo Direct recognize the importance of being there when you need us and after brainstorming on several online business ideas, we have recently introduced a Live Help option on our website, so that we are available for you full-time, at the click of a button. Its on the top left corner of the Promo Direct website.

Why? It facilitates instant communication & constant contact While e-mail, phone calls and personal meetings are mandatory what happens when while exploring your website a potential or an existing client gets a doubt and wants instant gratification of his query. Dashing off an email or being put on hold as your customer care rep scouts for an answer means crucial response time running out. There’s an easy way out though. Install Live Chat software on your website and be available for your client, whenever he needs you!
We value your time just as much we value you and the if your are stumped about what to choose from our extensive range of promotional products, our Live Help option can expedite your decision.  

Customer Satisfaction = increased sales Make yourself indispensable to your customer by being there whenever he needs you and the risk of losing out on his loyalty becomes nil. Our Live Help option is available on all our pages, as we know that right from choosing any of our promotional products to placing an order there may be several doubts that may plague you. All you have to do is click!

Maximum communication with least effort Customer care reps over the phone will be able to attend to only one customer at a time and even if they are asked to do it simultaneously, it means using the ‘putting on hold’ option quite frequently. On chat, your customer care reps can cater to multiple clients at the same time and it won’t take up much time or money either.
Visit Promo Direct, and enter the world of promotional products, good service and we guarantee that you will leave as a satisfied customer


 

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