Spread the buzz:
Once you launch a new product or service, advertise and promote it effectively. Customers eagerly and actively report their reviews if they are familiar with the product.
Communicate with your customers:
Approach your customers directly to know their reactions on the new products. The chances to get a fair feedback increase with this method.
Send out a survey:
Send product evaluation surveys to your customers by e-mail or post. It is great to get a written feedback from a customer.
The most cost-effective way to know the customer opinion is to run an online feedback survey or furnish a feedback form. Let your customers come to your website and register their opinions with their personal details.
Let your company executives contact the customers to ask them about their reactions on a launch of a new product. This is another way of getting an authentic feedback on the new product.