Enter your email address to
receive deals and coupons.
Promo Direct Shops
Customer Testimonials

"We were looking for fitness items to give away to our employees and came across these exercise bands. They are affordable and of great quality. " -Carter A., Las Cruces

"These are great mugs and are reasonably priced. The quality was optimum, much to my surprise. " -Jaime B., Owingsville

"Got these for the golf enthusiasts in office. Quality giveaways. " -Mike A, Eden Prairie

Share Facebook  Twitter  Pinterest  google plus 

5 tips to get customer feedback on a new product

Customer feedback is essential to track and evaluate your business growth. Your customers are the backbone of your business and without their support; you probably would not succeed in accomplishing your fiscal goals. It is important to get a valid customer feedback on a new product or service to help you understand where you need to show improvement as far as your business planning is concerned. Here are the 5 tips to aid you obtain honest customer feedback.

Spread the buzz: Once you launch a new product or service, advertise and promote it effectively. Customers eagerly and actively report their reviews if they are familiar with the product.

Communicate with your customers: Approach your customers directly to know their reactions on the new products. The chances to get a fair feedback increase with this method.

Send out a survey: Send product evaluation surveys to your customers by e-mail or post. It is great to get a written feedback from a customer.

Online feedback: The most cost-effective way to know the customer opinion is to run an online feedback survey or furnish a feedback form. Let your customers come to your website and register their opinions with their personal details.

Telephonic Feedback: Let your company executives contact the customers to ask them about their reactions on a launch of a new product. This is another way of getting an authentic feedback on the new product.

Related Article

view all articles

As low as  $.77
Details / Buy
As low as  $.00
Details / Buy
As low as  $.00
Details / Buy
As low as  $.00
Details / Buy
  • Low Price Guarantee Our tremendous buying power means guaranteed low prices at all times!
  • 100% Satisfaction We guarantee that all orders will meet your approved specifications.
  • On Time Shipping Everything you order from Promo Direct is guaranteed to ship on time.
  • Sample Request Choose the sample you would like to receive from our online catalog. Call us at 1-800-748-6150