Spread the buzz: Once you launch a new product or service, advertise and promote it effectively. Customers eagerly and actively report their reviews if they are familiar with the product.
Communicate with your customers: Approach your customers directly to know their reactions on the new products. The chances to get a fair feedback increase with this method.
Send out a survey: Send product evaluation surveys to your customers by e-mail or post. It is great to get a written feedback from a customer.
Online feedback: The most cost-effective way to know the customer opinion is to run an online feedback survey or furnish a feedback form. Let your customers come to your website and register their opinions with their personal details.
Telephonic Feedback: Let your company executives contact the customers to ask them about their reactions on a launch of a new product. This is another way of getting an authentic feedback on the new product.