Enter your email address to
receive deals and coupons.
Promo Direct Shops
Customer Testimonials

"Your service is awesome. Will place my next order soon. " -Mitchell Y., Kansas City

"Good to use as business gifts. " -Barry T., Decatur

"First time I am going for a pedometer. Will order more in June. " -Daniel A., Southfield

Share Facebook  Twitter  Pinterest  google plus 

5 tips to get customer feedback on a new product

Customer feedback is essential to track and evaluate your business growth. Your customers are the backbone of your business and without their support; you probably would not succeed in accomplishing your fiscal goals. It is important to get a valid customer feedback on a new product or service to help you understand where you need to show improvement as far as your business planning is concerned. Here are the 5 tips to aid you obtain honest customer feedback.

Spread the buzz: Once you launch a new product or service, advertise and promote it effectively. Customers eagerly and actively report their reviews if they are familiar with the product.

Communicate with your customers: Approach your customers directly to know their reactions on the new products. The chances to get a fair feedback increase with this method.

Send out a survey: Send product evaluation surveys to your customers by e-mail or post. It is great to get a written feedback from a customer.

Online feedback: The most cost-effective way to know the customer opinion is to run an online feedback survey or furnish a feedback form. Let your customers come to your website and register their opinions with their personal details.

Telephonic Feedback: Let your company executives contact the customers to ask them about their reactions on a launch of a new product. This is another way of getting an authentic feedback on the new product.


Related Article

view all articles

#16386
As low as  $.77
Details / Buy
#16420
As low as  $.00
Details / Buy
#1043
As low as  $.00
Details / Buy
#1064
As low as  $.00
Details / Buy
  • Low Price Guarantee Our tremendous buying power means guaranteed low prices at all times!
  • 100% Satisfaction We guarantee that all orders will meet your approved specifications.
  • On Time Shipping Everything you order from Promo Direct is guaranteed to ship on time.
  • Sample Request Choose the sample you would like to receive from our online catalog. Call us at 1-800-748-6150