Easy ordering & convenience:

Online Orders: Online at www.promodirect.com, 24 hours a day, 7 days a week.

Phone Orders: Call 1-800-748-6150, Monday thru Friday 6:30 am till 4:30 pm PST.

Email Orders: Send your order to order@promodirect.com and a representative will be
in contact with you within 2 hours during normal business hours.

Fax Orders: Fax your order to 1-800-748-3326 and a representative will be in contact
with you within 2 hours during normal business hours.

Artwork Made Easy:

FREE Artwork: After placing your order, simply e-mail your artwork and we will create
print-ready art on your logo for FREE! Most competitors charge up to $50 for this
service.

FREE Email Proof: Before we place your order into production, you will receive a FREE
e-mail proof of your imprint for final approval. This step in our ordering process ensures
that your order will be produced accurately.

How Do I Send Artwork: If ordering online, you may upload your artwork to your order
or email your artwork to artwork@promodirect.com after placing your order. If ordering
by phone, you may email your artwork to your representative or to
artwork@promodirect.com. You may also fax your artwork to 1-800-748-3326.

What Artwork Do I Send: You can send us vector art or we will produce vector art
from your letterhead, business card, computer-generated or faxed artwork. Vector art
(Illustrator, Corel Draw, Free Hand), all fonts need to be outlined.

You can count on us:

110% Low Price Guarantee: If you find a lower advertised price from any competitor,
we will beat that price instantly...even up to 30 days after your purchase.

100% Satisfaction Guarantee: We guarantee that your order will meet your approved
specifications on both your order and your artwork or we will rerun your order or credit
your account.

On-Time Shipment: Everything you order is guaranteed to ship on-time. If for any
reason the order is delayed, we will expedite the shipping at our expense to ensure you
have your order when you need it.